Business Process Outsourcing is the biggest trend nowadays. In the Philippines, the Wipro open Business Process Outsourcing center. Wipro plans to hire more than 900 employees for its 45,000 square foot Cebu facility, this will handle customer-focused support processes. The company is also looking at establishing additional centers in other fast-growing cities in the Philippines. To Wipro’s customers, the center in Cebu will offer an exhaustive range of services. In the field of Customer Service Support, Technical Support, HR Services, Financial and Accounting and Procurement Services, the focus will be both on Voice and Non voice business.
Among the several other locations due to the availability of qualified talent in the country, the global outsourcing giant chose the Philippines. With a strong Information Technology orientation and a talent pool of 29 million, the Philippines is one of the largest English speaking nations. The newest Business Process Outsourcing destination highlights the Philippines’ emergence as a leading global outsourced service hub, the Wipro is choice of Cebu. Among the top five prime outsourcing destinations and Cebu as one of the leading emerging global destination for outsourced processes.
As the top reasons for deciding on the locations for Information Technology and Business Process Outsourcing, the Tholon’s study also revealed that the outsourcers consider process maturity, availability of relevant skills and cost. The Vice President of the International Operations, Wipro BPO Sanjeev Bhatia said that their business objective is to enable delivery of multi-lingual services to their global customer base. This is with a strong and robust game plan for the year, they are very clear in announcing Wipro’s arrival towards Global Serviceability and the Philippines is a major milestone in the journey.
In 2002, Wipro Business Process Outsourcing took a quantum leap after acquiring Spectramind which then had 3,000 employees and now employs around 20,000 plus people at all its Business Process Outsourcing centers across the globe. The Hewitt Survey rated Wipro among the 25 Best Employers in India in 2007. The Wipro has already successfully setup global delivery centers in Romania and Shanghai in the last nine months. As a part of its global expansion strategy, Wipro has already invested in several overseas centers.
Business Process Outsourcing in the Philippines is very great wherein most of the other countries now choose Philippines as their Outsourcing destination. Filipinos is all known as one of the great English speakers. Most of the companies now outsource because they know that in outsourcing there are lots of benefits, opportunity and money that people can get. Philippines is one of the hottest destination of outsourcing because of the skills.
REFERENCE:
http://www.sourcingfocus.com/site/newsitem/45/
http://bookmarks.oneindia.in/category/News/wipro-opens-bpo-centre-in-philippines–marketsguru-com—indian-stock-market/
http://www.businesstrendsasia.com/index.php?cat=9:39:62&art=966
