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    TMCnet Call Center Outsourcing Week in Review

     

    If you worked in marketing for some time, in recent years people will know the concepts of inbound marketing and outbound marketing have changed a lot. According to Mashable’s LaureN Drell, this may not be a bad thing, the lines between inbound marketing and outbound marketing have blurred thanks to a social media, in which is now enabling a kind of wildly effective, blended marketing.  In its company’s network of call centers, call center outsourcing giant Sitel has not shown any signs of slowing hiring.

    All new employees will provide an online support for a national communications client, even the economy has still yet to pick up speed, the client needed a call center outsourcing provider, it could help to expand in order to meet growing demands.  People will know about the completing the initial transition phase of recruiting and hiring can be tricky. FurstPerson provides solutions that can help to enhance the tricky offshore call center hiring process.  To help hire in a way that it will lead to an increase in customer satisfaction rates, the company has worked with many outsourcing companies, it also improved technical support, sales and home agent models.

    The holding firm for business process outsourcing companies is the Paxys Inc.  It has sold its 35 percent in local call center WNS Philippines Inc. to its partner WNS Global Services Netherl,and  Cooperative UA.  The percentage of the call center that was originally owned by WNS Philippines was sold to WNS Global for $2.13 billion.

    Vangtel, a member of the Offshore Group and Provider of call center outsourcing, business process outsourcing or BPO and Information Technology services in Mexico, it will present a webinar series on the topics related to nearshoring in Mexico throughout the month of November.  The company said that, the innovation in outsourcing series will consist of three sessions that are designed to enable Business Process Outsourcing or BPO , IT development, knowledge processing and call center executives to extricate themselves from the pain and also the headaches typically associated with managing traditional and often outsourcing relationships and frustrating.

    The outsourcing makes the world united.  Each country helps one another to have a unity by simply helping each other in any kind of thing by products, care, advise, and many more.  This is very great, most of the people should notice that outsourcing helps the country’s progress.  People must see the good side of outsourcing not just the bad side though there are many humors but still people should need to become responsible and mature eno9ugh for some issues.

     

     

    REFERENCE:

    http://call-center-outsourcing.tmcnet.com/topics/call-center-outsourcing/articles/237178-tmcnet-call-center-outsourcing-week-review.htm

    http://call-center-outsourcing.tmcnet.com/topics/call-center-outsourcing/articles/232556-tmcnet-call-center-outsourcing-week-review.htm

    http://www.theoutsourceblog.com/2011/10/tmcnet-call-center-outsourcing-week-in-review-3/

    REFERENCE:

    http://call-center-outsourcing.tmcnet.com/topics/call-center-outsourcing/articles/237178-tmcnet-call-center-outsourcing-week-review.htm