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    Author Archives: monica
    Accenture taps Filipino nurses for new BPO care service

      Giving the Filipino nurses to have a high paying jobs without leaving the country through its new outsourced management services, the Accenture gives a Filipino a chance.  The head of the of the Accenture Philippines Business Process Outsourcing, Benedict Hernandez said that the US-base firm used the Philippines as the launching pad for the […]

    PALEA Asks Govt a New Stop Outsourcing PAL a wash Profits

    The Philippine Airlines Employees Association or PALEA was more petitioned the government to stop the outsourcing plan of management and order it to begin the negotiations for the collective bargaining agreement or the CBA. This was manifestated by the PALEA or the Philippine Airlines Employees Association, to the office of the President and the National […]

    BPO Strategy to Effective Offshore Outsourcing

      Business Process Outsourcing is one of the most powerful business now.  Between the outsourcing company and its client, the offshore outsourcing involves a relatively grater geographical distance.  The business organizations outsource their work to the BPO companies that are located overseas. If you are thinking in the distance between the outsourcer and the outsourcing […]

    Cebu to Offer 5,000 Scholarships for Future Business Process Outsourcing Investments

      The prime call center destination in the Philippines is the Cebu City.  It has its government riled up as the province continues to become a top contributor in th country’s overall voice-based Business Process Outsourcing or BPO condition.  To students who would want to start their careers as professionals in the field of BPO […]

    Philippines seen to remain No. 3 in global outsourcing

      In the global offshoring market, the Philippines is seen holding on the third spot with a revenue for the year expected to reach US$10.7 billion for a 7.4 percent share to the market.  The Canada based research firm XMG Global said with an estimated global take of US$61.5 billion or 42.5 percent of offshoring […]

    Call Center Management Can Benefit from Tips for Effective Scheduling

      If it is not dynamic and mangers in the space are challenged to produce an effective environment wherein all agents perform the call center is nothing.  The call center management should often look to robust tools to assist in the process and achieving the points is easier.  The importance of best practice employed by […]

    Outsourcing During the Crisis

      Everything is made for a reason, a reason to show that people should stand up strong even though there is a crisis.  The Global Crisis in USA and around the world, the businesses are cutting down costs and some are even closing shop.  Most of the other industries are suffering from the crunch, the […]

    Outsource Secrets – 3 things you should know before outsourcing

      In outsourcing the business, the overseas can bring much value to the business in terms of the cost savings and it is an additional revenue that is realized. Most of the information focuses on how to bring the value of the organization.  It is useful to present people with a few of the problems […]

    Making the Mark: Important Milestones for Your Outsourcing Partner

      Working with a business process outsourcing partner can initially be quite challenging because of transition in-house responsibilities offshore.  One of the important tools that can help you to achieve positive outcomes is milestone and strengthen people relationship.  The specific goal set for a specific day is a milestone.  This will tell about people outsourcing […]

    TELUS International Philippines wins Social Empowerment Award

      In the Enterprise Asia’s Asia Responsible Entrepreneurship Awards or AREA, the top call center and outsourcing services provider TELUS International Philippines or TIP won the social empowerment award.  It was held at the Marina Bay Sands in Singapore, there are over 500 attendees including business and government leaders, diplomatic representatives, social and community leaders […]